Privacy Policy

Last Updated: January 2026

Sonoran Caramel Co LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website SonoranCaramelCo.com and make purchases from us.

Information We Collect

Information You Provide

We collect information you voluntarily provide, including:

  • Contact Information: Name, email address, phone number, shipping and billing addresses
  • Account Information: Username, password, account preferences
  • Order Information: Products purchased, order history, payment information
  • Communications: Messages you send us through contact forms or email
  • Business Information: For wholesale accounts, business name and type

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Browser type and version
  • Device information
  • IP address (anonymized)
  • Pages visited and time spent
  • Referring website

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about orders and inquiries
  • Send newsletters and marketing (with your consent)
  • Improve our website and products
  • Prevent fraud and ensure security
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Payment processors (Stripe), shipping carriers, email services
  • Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We use SSL encryption for all data transmission and do not store complete credit card information on our servers.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Request a copy of your data

Cookies

We use essential cookies to enable basic website functionality. We use privacy-friendly analytics that do not use cookies for tracking. You can control cookies through your browser settings.

Newsletter

If you subscribe to our newsletter, we'll use your email to send updates about new products and promotions. You can unsubscribe at any time using the link in each email.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting a notice on our website.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Sonoran Caramel Co LLC
Cave Creek, Arizona
Email: LesleyS@SonoranCaramelCo.com